Security
Layered controls for workforce, rewards, and payout data.
ProdSpur protects customer data with role-scoped access, auditability, encryption, monitoring, and operational controls built for frontline performance programs.
Last updated
9 Jan 2026
Encrypted data paths
TLS protects data in transit, while hosting and storage layers provide at-rest encryption for data, backups, and secrets.
Role-scoped access
Employee, manager, admin, account-owner, and platform capabilities are separated through role-based access control.
Audited money movement
Reward, payout, redemption, and configuration actions are logged so incentive spend remains explainable.
Architecture and data protection
- Service-to-service traffic is protected with TLS and network-level controls.
- Primary data storage is designed around managed database, cache, backup, and compute infrastructure.
- Sensitive workflows such as payouts, approvals, and reward fulfilment keep audit evidence tied to the tenant.
Identity and access management
- Product access is separated by role, including employee, manager, tenant admin, account owner, and platform operations views.
- Administrative capabilities follow least-privilege principles and are reviewed for operational need.
- Sensitive tenant actions are tracked to support investigation and accountability.
Monitoring and vulnerability management
- Availability, error rates, and operational signals are monitored to protect frontline workflows.
- Dependency updates, static analysis, and remediation tracking are part of the development process.
- Security issues are triaged by severity and remediated through controlled releases.
Data residency and compliance posture
- Privacy and security controls are aligned with DPDP-oriented consent, audit, retention, and data access practices.
- Sub-processors are used only to operate the service and are reviewed for security and data handling posture.
- Regional hosting, contractual controls, and support requirements can be reviewed during onboarding for larger customers.
Business continuity
- Backups, restore processes, and operational monitoring support service recovery.
- Incident response covers detection, containment, remediation, and customer communication where required.
- Change management and staged releases reduce operational risk for teams using ProdSpur during live work windows.